Housing associations and companies receive their settlement on the 20th of each month. The payment consists of the charging revenue generated by residents or customers using the chargers. This amount covers expenses such as electricity, grid fees, and other applicable charges.
The share that is paid out to the housing association or company depends on the agreement made with Wattif. Some agreements also include a fixed platform fee per charger, which is deducted before payout.
If you are unsure which terms apply to your location, please refer to your agreement with Wattif.
Why have we not received a settlement payment?
The most common reasons are incorrect or missing bank account information or an incorrect KID/reference number. This will stop the payout.
Please contact Wattif, and we will help correct the information and ensure payment is sent.
We have not received documentation for the settlement – what should we do?
Documents may have been sent but filtered as spam, or a technical issue may have occurred.
Send us an email with the available information, and we will investigate and make sure you receive the correct documents.
Are you an accountant or auditor?
Feel free to contact us if you have any questions about how settlement, reconciliation, or payments work.
You can find additional information about invoices and documentation under the FAQ section Invoice Questions.